Partial Payment Policy

1. How Partial Payment Works

We offer Partial Cash on Delivery (COD) to provide flexibility when placing your order.

  • Initial Payment (Online): Pay a portion of your order total upfront during checkout.
  • Due Amount (Later): Pay the remaining balance online before delivery or in cash to the delivery agent upon delivery.

2. Payment Structure

  • Upfront Payment: A non-refundable deposit of [X% of order total] or [Fixed Amount, e.g., ₹500] is charged when you place your order.
  • Due Amount — Online Payment: Pay via UPI, card, wallet, or bank transfer using a payment link sent to you by email or SMS.
  • Cash on Delivery (COD): Pay the remaining balance in cash to the delivery agent.

3. Order Confirmation

  • Your order is confirmed only after the initial payment is successful.
  • You will receive an email or SMS containing:
    • Order summary and initial payment receipt.
    • Due amount and instructions for online payment, if applicable.

4. Delivery Process

  • If you choose Cash on Delivery:
    • Inspect your package before paying the remaining amount.
    • Refuse delivery if the package is damaged or tampered with.
  • If you pay the remaining amount online in advance: No cash is due at delivery. Simply accept your order.

5. Cancellations & Refunds

  • Initial Payment: The initial payment becomes non-refundable after 24 hours and covers processing fees.
  • Due Amount Paid Online:
    • Fully refundable if the order is cancelled before shipping.
    • Non-refundable if the order is cancelled after shipping; return shipping fees apply.
  • Failed Deliveries: After two delivery attempts, the order is cancelled. The initial payment is forfeited, while online payments made toward the remaining balance are refunded.

6. Exclusions (e.g., Discount Coupons)

Discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless otherwise specified. The advance payment amount remains fixed.

7. Your Agreement

By selecting the Partial Payment (Advance + COD) option at checkout, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this policy.

8. Customer Support

If you have any questions regarding this policy, please contact the Casecore Customer Support team. We are here to help!